Collecting from customers that can’t or won’t pay you is one of the trickiest parts of running a small business. If you are too lenient you could go bankrupt; if you are too strict you could turn away good customers that just need a little flexibility; if you are too aggressive you could find yourself being sued by a Federal Agency or a State Attorney General. This last mistake – being too aggressive – could have dire consequences for your business. Both Federal and State government agencies … [Read more...]